Return Window
We want you to shop with confidence. If you’re not completely satisfied, you may return your purchase within 60 days of delivery.
Eligibility
To qualify for a return:
- Items must be unused, unworn, and in their original packaging.
- Proof of purchase (order number or receipt) is required.
- Certain items (e.g., intimate apparel, final sale products) may not be eligible for return.
Refunds
Approved returns will be refunded to your original payment method.
Refunds are processed within 5–10 business days after we receive your item.
Shipping fees are non‑refundable unless the product was defective or incorrect.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We offer free exchanges for size, color, or style variations (subject to availability).
Return Process
Contact our support team at 📧 support@kalyxglory.store to request a return authorization.
Pack the item securely in its original packaging.
Ship it back using the provided return label or your preferred courier.
Damaged or Defective Items
If you receive a damaged or defective product, notify us within 7 days of delivery. We will arrange a replacement or full refund at no extra cost.
Need help?
Contact us at 📧 support@kalyxglory.store for questions related to refunds and returns.
Updates
This policy may be updated periodically. The latest version will always be available on our website.